The instructions below provide a solution when reports, pages, or other displays are not loading as expected within EquipmentShare Track. 

Chrome Browser

  • When logged into EquipmentShare Track using Chrome browser, right-click anywhere on the screen and select Inspect

  • Right-click the Refresh icon and select Empty Cache and Hard Reload

  • Closeout of the dialogue box on the left side by clicking the X in the upper right-hand corner. 

  • Your cache has been cleared. 

Firefox Browser

  • From your Firefox browser, select the menu icon on the far right corner. 

  • Select Preferences

  • Select Privacy & Security on the left side. 

  • Scroll to the Cookies and Site Data section, and select Clear Data

  • Check the Cached Web Content box and select Clear

  • Your cache has been cleared. 


Still having issues? Reach out to our Customer Support team by clicking the blue chat icon on the bottom right. 

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