EquipmentShare Track Help | EquipmentShare Help Center

Getting Started

Getting Started with EquipmentShare Track

Start here to learn how to set up your EquipmentShare Track account and add users, groups and assets.

M

Written by Melanie Baravik
Updated over a week ago

Creating an EquipmentShare Track Account

Instructions on how to create an account for accessing EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Roles and Permissions

Defining user roles and their permissions in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Map Icons

Here are some of the icons you may see on the map in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Company Dashboard in EquipmentShare Track

This guide explains the various tabs of the company dashboard in EquipmentShare Track.

H

Written by Hope Timmermann
Updated over a week ago

Connecting Third-Party/AEMP-Compliant Accounts

Instructions on how to import third-party/AEMP (Association of Equipment Management Professionals) feeds to EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Managing Track Users, Assets and Groups

Adding a New User to EquipmentShare Track

Instructions on how to add a new user to your company's dashboard in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Updating a User's Information and Role Permissions

Instructions on how to update a user's name, phone number, permissions, and role.

Written by Breanne Hylton
Updated over a week ago

Adding Assets to EquipmentShare Track

Instructions on how to add your assets to your EquipmentShare Track account individually or upload in bulk format.

Written by Breanne Hylton
Updated over a week ago

Updating an Asset's Custom ID

How to update an asset's custom ID in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Creating a Group - Video Included

Instructions on how to create a Group in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Adding Assets to a Group

Instructions on how to add existing assets to an existing group in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Viewing Assets in Table Format or List View

Instructions on how to view your assets in table view or list view in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Adding a User to a Group

Instructions on how to assign users to a Group in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Filtering Assets on the Map - Video Included

Instructions on how to filter assets on the map in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Searching for an Asset in EquipmentShare Track

Information on how to search and locate an asset on the main map in EquipmentShare Track

Written by Breanne Hylton
Updated over a week ago

Updating Asset Details

Instructions on how to edit or update assets within EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Viewing an Asset's Trip History

Instructions on how to access an asset's past trips in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Viewing Asset Labels on Map

Instructions on how to view Custom Name and Make/Model for all assets on your map in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Deleting an Asset

Instructions on how to delete an asset from your company's portal in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Reports and Alerts

Using the Fleet Management Dashboard

A User Guide and video on how to use the Fleet Management Dashboard in EquipmentShare Track.

Written by Breanne Hylton
Updated this week

Creating an Alert User Guide (Video Included)

Instructions on how to use alert management in EquipmentShare Track.

Written by Breanne Hylton
Updated this week

Available Reports in EquipmentShare Track

Here's the list of available reports in EquipmentShare Track and their main functions.

Written by Breanne Hylton
Updated over a week ago

Exporting a Report

Instructions on how to export a report in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Filtering and Sorting a Report (Video)

Video on how to filter and sort a report in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Adding a Threshold Alert to an Asset

Instructions on how to set up threshold alerts for an asset within EquipmentShare Track.

Written by Breanne Hylton
Updated this week

Exporting AEMP via our API

Instructions on how to export AEMP service data through our Application Programming Interface.

Written by Breanne Hylton
Updated over a week ago

Receive SMS Text Threshold Alerts

How to receive SMS text threshold alerts in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Creating Outside Working Hours Alerts

Instructions on how to be notified when an asset is active outside of working hours.

Written by Breanne Hylton
Updated over a week ago

Geofences

Creating a Geofence

Instructions on how to set up Geofences in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Managing a Geofence

How to edit settings and manage Geofences in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Creating Geofence Alerts

How to create geofence alerts within EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Adding a Geofence to a Group

Instructions on how to add an existing Geofence to an existing Group in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Creating and Editing a Job within a Geofence

Instructions on how to add a new Job, edit an existing Job, or delete an existing Job in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Deleting a Geofence

Instructions on how to delete your Geofence in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Digital Work Orders & Maintenance Tracking

Service Dashboard and Digital Work Orders

Learn more about the Service Dashboard and managing Digital Work Orders in EquipmentShare Track.

H

Written by Hope Timmermann
Updated over a week ago

Creating and Updating a Work Order

Instructions on how to create and update a Work Order in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Completing a Work Order

Instructions on how to mark a Work Order as completed.

Written by Breanne Hylton
Updated over a week ago

Archiving a Work Order

Instructions on how to archive a Work Order.

Written by Breanne Hylton
Updated over a week ago

Locating Work Orders on a Map (Video)

Check out this video to learn how to view Work Orders on a map in the Service Dashboard of EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Viewing an Asset's Service Maintenance History

Instructions on how to view an asset's service maintenance history in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Completing a Service Interval Request

Instructions on how to complete a service interval request in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Setting Up a Service Group Interval - Video Included

Instructions on how to set up a service group interval for preventative maintenance for an asset in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Access Codes & Sentry Keypad

Deleting a Keycode

Instructions on how to delete a company Keycode.

Written by Breanne Hylton
Updated over a week ago

How to View Sentry Keypad Action Logs

Here's how to view action logs, which record each access attempt, for assets with Sentry Keypad within EquipmentShare Track.

M

Written by Melanie Baravik
Updated over a week ago

Time Cards

Exporting Time Cards for HR Payroll in EquipmentShare Track

Instructions on how to export your employee's time entries in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Managing Overtime Rules in Time Cards

Assign overtime rules and view them on employees' Time Cards.

Written by Breanne Hylton
Updated over a week ago

Using Time Cards in EquipmentShare Track and the Link app

Details about the Time Cards feature in EquipmentShare Track and the Link app.

Written by Breanne Hylton
Updated over a week ago

Managing Employee Schedule Settings in Time Cards

Create schedules and assign them to your team in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

Time Cards Quick Reference Guides

Check out the guides below to learn how to use Time Cards as an employee and supervisor.

Written by Breanne Hylton
Updated over a week ago

Time Cards Frequently Asked Questions

See this article for a collection of frequently asked questions when using the Time Cards feature of EquipmentShare Track, Link, and E-Logs.

Written by Breanne Hylton
Updated over a week ago

Time Cards in EquipmentShare Track: Video

A video walk-through on how to use Time Cards.

Written by Breanne Hylton
Updated over a week ago

E-Logs

A Guide to Using E-Logs in EquipmentShare Track

A guide to using E-Logs for supervisors.

M

Written by Melanie Baravik
Updated over a week ago