When to Suspect Theft vs. a Location Reporting Issue
Assets are often discovered missing after overnight periods or weekends, typically when a crew goes to use them the next workday.
In some cases, the asset may have been moved to another jobsite without being communicated. Before assuming theft, use T3 to check for a reported location and confirm with your team.
If the asset is not reporting in T3 and no one can account for its location, theft should be considered.
Steps to Take in T3
If an asset is missing, follow these steps:
Check asset location in T3
Look up the asset in T3 to see if it is reporting a current or last known location.Confirm with your team
Verify internally that the asset was not moved to another jobsite without being logged or communicated.File a police report
If the asset cannot be located in T3 and your team cannot account for it, contact local law enforcement immediately to file an official report.
This is a critical step. If the asset has crossed into another jurisdiction, authorities will require the original report number before taking action.Contact T3 Security
Call the T3 Security team directly at 573-530-0169 for assistance.
Information to Have Ready for T3 Security
To help the T3 Security team respond quickly, have the following details available:
Date and time the asset was last seen, either physically or in T3
Asset ID from T3
Jobsite associated with the asset in T3
Police report status and report number, if available
For EquipmentShare rentals: the associated branch or TAM
Why Acting Quickly Matters
Time is critical when an asset is missing.
Even if it is unclear whether the asset was stolen or simply moved, the T3 Security team should be contacted as soon as possible. Early visibility in T3 and quick escalation give the best chance of locating and recovering the asset.