There are a few methods to request service on an EquipmentShare rental with T3 or the EquipmentShare website.
Once you submit the Service Request, you will receive a confirmation email. The EquipmentShare Service Manager will then contact you directly to discuss the issues and determine when/where a technician will be dispatched.
Note: For scheduled service maintenance requests, such as oil changes or filter changes, a service technician will coordinate the service schedule. For all other non-scheduled service maintenance requests, follow the instructions below.
Requesting Service in T3
Method 1
Log into T3's Fleet web app.
Select Rentals from the left navigation menu.
Select the Rental tab (across the top).
Locate the asset in need of service, and scroll to the right.
Select the Action ellipsis and then Request Service.
Complete the Request Service window and click Request.
Method 2
Log into T3's Fleet web app.
Select Rentals from the left navigation menu.
Select the Rental tab (across the top).
Select the Rental ID link or the Asset link to open the asset details.
See the Request Service form and enter the details before selecting Request.
Requesting Service from the EquipmentShare Website
Open the Request Service form.
Enter your information.
Select Submit Request.
OR
Select Your Account.
Select Your Orders and Rentals.
Select the Actions ellipsis and select Request Service.
Interested in T3's rental management solution? Find out more and request a demo.