Customer Support

Instructions on what to do when you need service for an asset this is on-rent.

Requesting Service from the Rent App

Instructions on how to extend your EquipmentShare Rental using the Rent mobile app.

Explanation of Pending Asset Assignment in the Rent mobile app.

Instructions on how to cancel a reservation made through the EquipmentShare Rent App.

Instructions on how to view a rental's access keycodes in the Rent app.

Instructions on how to update the rental schedule of a reserved rental.

Instructions on how to request service for an EquipmentShare rental.

Instructions on how to track the delivery of EquipmentShare rentals to your jobsite.

Instructions on how to locate the keypad code in T3 to operate an EquipmentShare rental.

Instructions on what to do if your EquipmentShare rentals cannot be located on your job site upon delivery.

Instructions on how to check the status of a service call for an EquipmentShare rental.

Instructions on how to access your rental order confirmation PDF for your EquipmentShare rental order.

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