If you're unable to locate the equipment that was scheduled for delivery, please follow these steps to resolve the issue swiftly:
Check the Equipment Location
Log into your T3 account. Once logged in, navigate to the map feature to see the real-time location of your equipment. This can give you immediate insights into the whereabouts of the equipment.
2. Contact the Local Branch
If the map does not provide clarity or if the equipment is not where it’s supposed to be, please contact the local branch associated with your rental. The branch may have additional information regarding the delivery status or any last-minute changes.
3. Reach Out to Customer Support:
For further assistance, please reach out to our customer support team. You can contact us through the Intercom chat service available on our website or call us directly at 1.888.80.RENTS. Our team is dedicated to resolving any issues and ensuring that your equipment is delivered as expected.