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What should I do if I can't find the equipment that was supposed to be delivered to my job site?
What should I do if I can't find the equipment that was supposed to be delivered to my job site?

Instructions on what to do if your EquipmentShare rentals cannot be located on your job site upon delivery.

Breanne Cassidy avatar
Written by Breanne Cassidy
Updated over a week ago

With T3, you'll be able to view your EquipmentShare rental's location during your rental period. If you do not have a T3 account, you can reach out to Customer Support, and they can set up a T3 account for you or locate your equipment.

Viewing Your EquipmentShare Rental's Location in T3

  • Open T3.

  • From the Map view, locate the equipment.

  • Zoom in on the map to see the precise location.

Contact Customer Support

If you do not have access to T3, you can reach out to Support and they'll be able to help you.

  • Open the blue chat icon in the bottom right corner.

  • Send a message to one of our Support team members and they will be able to help you.

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