It's important you're able to clock in for an accurate record of your time. If you are experiencing issues clocking in using the Link mobile app, follow the troubleshooting tips.
Check for Latest Updates
From the Link mobile app dashboard, select the menu in the top of the left corner.
Select Account from the flyout menu.
If your app requires an update, the Restart button will display. Select the button to complete the update which will restart the app.
Note: It may take a few mins for the restart to complete.
Log Out of the App and Back in Again
From the Link mobile app dashboard, select the menu in top the left corner.
Select Logout from the flyout menu.
Open the app from your smartphone device and log in again.
Rebooting Your Smartphone Device
From an Apple device:
Press the power button and the volume up button at the same time. A screen will prompt you to power down your smartphone.
To power it back on, hold down the power button.
From an Android device:
Press the power button and hold it down for several seconds. A screen will prompt you to power down your smartphone.
To power it back on, hold down the power button.
Another step that is recommended by T3 Support:
Uninstall and Reinstall the App