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What should I do if I need service or support for EquipmentShare rented equipment?
What should I do if I need service or support for EquipmentShare rented equipment?

Instructions on how to request service for an EquipmentShare rental.

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Written by Shannon Owens
Updated over a week ago

If you encounter any issues with your rented equipment or require service, we've made it easy for you to get the support you need quickly and efficiently.

  1. Online Service Request:

    • Visit our Service Request page at EquipmentShare Service Request.

    • Fill out the form with details about the equipment issue and your contact information. This allows us to understand your needs and address the problem promptly.

  2. Immediate Assistance:

    • For immediate support or specific questions, please contact our support team through our Intercom chat service available on our website. Simply click on the chat icon in the bottom right corner of the screen to start a conversation.

    • Alternatively, you can call our customer service directly at 1.888.80.RENTS. Our team is ready to assist you with any urgent needs.


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