If a rental asset isn't operating as it should, a service request can instantly be submitted from the Rent app. After the service is requested, a Work Order is created from the T3 system, and a service technician will contact you soon to schedule a visit and determine the next steps.
Open the Rent app on your device.
Select Rentals along the bottom.
Select the On-Rent category across the top.
Locate the rental that requires servicing and select Request Service.
Complete the details of the request, including adding images. Select Request Service where the request will send to the closest EquipmentShare branch.