If a rental asset isn't operating as it should, a service request can instantly be submitted from the Rent app. After the service is requested, a Work Order is created from the T3 system, and a service technician will contact you soon to schedule a visit and determine the next steps.
Open the Rent app on your device.
Select My Rentals along the bottom.
Select the On-Rent category across the top.
Find the rental that is requiring service for your list of rentals and click to open the details.
Scroll to the bottom and select Add next to Request Service.
Complete the details of the request, including adding images.
Select Request Service where the request will send to the closest EquipmentShare branch.
Interested in getting started with EquipmentShare's rent mobile app? Find out more and request a demo.