Customer Support

Information on how to set up a speed threshold alert for an asset in T3.

How do I set up a speed alert?

Learn more about how asset unplugged is defined in EquipmentShare Technology Platform.

What does Asset Unplugged mean?

Instructions on accessing your company's T3 account.

How do I access my company's T3 account?

Instructions on how to update your app to the latest version.

Updating Mobile App to Latest Version

Instructions on how to clear your site cookies when using Chrome as your browser for logging into EquipmentShare T3.

Why can't I log into EquipmentShare T3?

Try these troubleshooting tips if you can't see your assets in the Fleet browser app of T3.

Why can't I see my assets in T3?

Steps to take when logging in and momentarily seeing T3 before the login fails.

Why did my login fail?

Instructions on how to enable hardware acceleration in a browser for troubleshooting processing times.

Enabling Hardware Acceleration in a Browser

Instructions on what to do if your account has been blocked due to failed login attempts.

Recovering Your Account After Failed T3 Login Attempts

Breanne Cassidy

General FAQs and troubleshooting for using T3.  

FAQs & Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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