FAQs & Troubleshooting

General FAQs and troubleshooting for EquipmentShare Track, Link and E-logs.

10 articles in this collection
Written by Breanne Hylton

EquipmentShare Track FAQs

Where can I find the E-Logs dashboard?

Instructions on how to locate the E-Logs dashboard in EquipmentShare T3.

Written by Breanne Hylton
Updated over a week ago

How can I view more than 500 rows in my report?

Instructions on how to increase the number of rows you see on a downloaded report or CSV file.

Written by Breanne Hylton
Updated over a week ago

Who is EquipmentShare?

An overview of EquipmentShare and its mission.

Written by Breanne Hylton
Updated over a week ago

What is a Geofence?

What is a Geofence and why should I use it?

Written by Breanne Hylton
Updated over a week ago

How do I set up a speed alert?

Information on how to set up a speed threshold and alert for an asset in EquipmentShare Track.

Written by Breanne Hylton
Updated over a week ago

What does Asset Unplugged mean?

Learn more about how asset unplugged is defined in EquipmentShare Technology Platform.

Written by Breanne Hylton
Updated over a week ago

How do I access my company's T3 account?

Instructions on accessing your company's T3 account.

Written by Breanne Hylton
Updated over a week ago

EquipmentShare Track Troubleshooting

Why can't I log into EquipmentShare T3?

Instructions on how to clear your site cookies when using Chrome as your browser for logging into EquipmentShare T3.

Written by Breanne Hylton
Updated over a week ago

Why did my login fail?

Steps to take when logging in and momentarily seeing T3 before the login fails.

Written by Breanne Hylton
Updated over a week ago

Why can't I see my assets in T3?

Try these troubleshooting tips if you can't see your assets in the Fleet browser app of T3.

Written by Breanne Hylton
Updated over a week ago