The Work Orders table allows you to quickly locate tickets using global search, advanced filters, and saved presets.
Use Global Search
Use the search bar at the top of the table to quickly find Work Orders by keywords.
Global search supports the following fields:
Work Order ID
Description
Invoice number
Asset name
Asset ID
Asset model
Asset location
Market (branch) name
Service provider
Asset status
Enter a full or partial value and press Enter. Results update automatically. Search scope may expand over time to include additional fields.
To search:
Enter a full or partial value in the search bar.
Press Enter or select a recent search.
The table updates automatically.
A search chip will appear at the top of the table.
To remove a search, select the X on the search chip.
Use Filters
Filters allow you to narrow results by specific attributes.
The filters include:
Status
Service tags
Severity
Billing type
Assignee
Date ranges
OEC range
Manufacturer
Asset details
Filter types include:
Multi-select dropdowns
Preset or custom date ranges
Numeric range filters (such as OEC)
To apply filters:
Select Filters at the top of the table.
Choose one or more filter categories.
Select the desired values.
Filters apply immediately and display as chips at the top of the table.
Multiple filters can be used at the same time.
Clear Filters
To remove filters:
Select the X on an individual filter chip
orSelect Clear to remove all applied filters
Clearing filters does not delete saved presets.
Use Presets
Presets allow you to save and quickly apply filtered table views.
To apply a preset:
Open the Preset dropdown.
Select a saved preset.
The table will update automatically.
To create, edit, or delete presets, see Create and Manage Presets in the Work Orders Table.
How Search, Filters, and Presets Work Together
Search and filters can be used at the same time.
Presets apply saved filters and sorting.
Filters and search update results in real time.
Only one preset can be active at a time.