Customer Support

Learn more about the Service Dashboard and managing Work Orders in the T3.

Getting Started with T3 Work Orders

Instructions on how to re-open a closed or completed Work Order in T3's Work Order feature.

Re-Opening a Completed Work Order

Instructions on how to keep track of any existing warranty information for your fleet in T3.

Adding Warranty Coverage Information to an Asset

Instructions on how to create and update a Work Order in T3.

Creating and Updating a Work Order

Instructions on how to mark a Work Order as completed.

Completing a Work Order

Instructions on how to set up a Task List for adding to a Work Order or Inspection in T3.

Creating a Service Task List and Assigning to a Work Order or Inspection in T3

Instructions on how to set up a service maintenance group interval for preventative maintenance for your fleet in T3.

Setting Up a Service Group Interval for Preventative Maintenance

Instructions for editing details in a Service Maintenance Group in T3.

Editing a Service Maintenance Group

Instructions on how to complete a service interval request in T3.

Manually Completing or Resetting a Service Interval

Instructions on how to update profile settings to receive mobile push notifications for open work orders and inspections in the T3 system.

Setting up Mobile Push Notifications for Open Work Orders & Inspections

Instructions on how to add service documentation for your company in T3.

Adding Company Service Documentation for All Work Orders and Inspections

Instructions on downloading a summary of the service & maintenance provided on an asset.

Downloading a Work Order Summary for EquipmentShare-Serviced Asset

Instructions on accessing OEM Service Manuals in the Link mobile app to quickly locate and download relevant service documentation.

Accessing OEM Service Manuals in the Link Mobile App

Work Orders & Maintenance Tracking

Instructions on how to find service related tickets in T3 using search, filters, and presets.

Searching and Filtering Work Orders

Instructions on customizing your experience when reviewing work order data on the T3 Service page.

Customizing and Sorting Columns in the Work Orders Tables

Instructions on how to create company-wide Service Tags and add to Work Orders and Inspections.

Using Service Tags to Organize Work Orders and Inspections

Instructions on how to use presets in T3 Service page to better manage workflows for service and maintenance tracking.

Creating and Managing Presets in the Work Orders Table

An overview of how to use the WO table in T3

Using T3 Service Work Orders Table

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.