Customer Support

Learn more about the Service Dashboard and managing Work Orders in the T3.

Getting Started with T3 Work Orders

Instructions on how to re-open a closed or completed Work Order in T3's Work Order feature.

Re-Opening a Completed Work Order

Instructions on how to remove a Work Order or Inspection from T3's Work Order feature.

Deleting a Work Order or Inspection

Instructions on how to keep track of any existing warranty information for your fleet in T3.

Adding Warranty Coverage Information to an Asset

Instructions on how to edit or change the Work Order details in T3's Work Orders feature.

Editing Work Order Details

Instructions on how to create and update a Work Order in T3.

Creating and Updating a Work Order

Instructions on how to mark a Work Order as completed.

Completing a Work Order

Instructions on how to set up a Task List for adding to a Work Order or Inspection in T3.

Creating a Service Task List and Assigning to a Work Order or Inspection in T3

Instructions on how to set up a service maintenance group interval for preventative maintenance for your fleet in T3.

Setting Up a Service Group Interval for Preventative Maintenance

Instructions for editing details in a Service Maintenance Group in T3.

Editing a Service Maintenance Group

Instructions on how to complete a service interval request in T3.

Manually Completing or Resetting a Service Interval

Instructions on how to update profile settings to receive mobile push notifications for open work orders and inspections in the T3 system.

Setting up Mobile Push Notifications for Open Work Orders & Inspections

Instructions on how to add service documentation for your company in T3.

Adding Company Service Documentation for All Work Orders and Inspections

Instructions on downloading a summary of the service & maintenance provided on an asset.

Downloading a Work Order Summary for EquipmentShare-Serviced Asset

Instructions on accessing OEM Service Manuals in the Link mobile app to quickly locate and download relevant service documentation.

Accessing OEM Service Manuals in the Link Mobile App

Work Orders & Maintenance Tracking

Instructions on how to find service related tickets in T3 using search, filters, and presets.

Searching and Filtering Work Orders

Instructions on customizing your experience when reviewing work order data on the T3 Service page.

Customizing and Sorting Columns in the Work Orders Tables

Instructions on how to create company-wide Service Tags and add to Work Orders and Inspections.

Using Service Tags to Organize Work Orders and Inspections

Instructions on how to use presets in T3 Service page to better manage workflows for service and maintenance tracking.

Creating and Managing Presets in the Work Orders Table

An overview of how to use the WO table in T3

Using T3 Service Work Orders Table

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