With T3's Work Orders feature, you can digitally streamline your fleet service maintenance experience. Easily create a Work Order with essential details and photos, and assign a T3 user so they can begin reviewing the ticket.

Creating a Work Order (WO)

  • In T3, select Service from the left navigation menu. 

  • Select New Work Order

  • From the Create Work Order window, enter the required fields and select Create

    • Asset - select from the dropdown assets for your company.

    • Branch - select from the dropdown branches for your company. The Main branch will be the defaulted option if none is selected.

    • Description/Complaint - type in the details of the issue.

    • Tags - Optionally add tags, which will display on the Work Order.

    • Users - Optionally assign users to the ticket.

    • Priority - Choose from Low, Medium, High, or Critical.

    • Severity - Choose from Soft Down (meaning the machine is still operational) or Hard Down (inoperable).

    • Schedule Work Order - Indicate the date and time for when the Work Order should begin being worked.

  • The new Work Order will display in the Work Order table.

Adding or Updating a Service Technician to the Work Order

  • From the Work Orders table, locate the Assignment column for your Work Order.

  • From the Assignment column, hover in the cell for the Work Order. Click +Add to assign the work order to a mechanic. 

Updating a Work Order's Details

  • From the Work Orders table, locate the Work Order for updating and click the blue ID link.

  • Update the details of the Work Order and add status updates to the ticket. They will be saved automatically.  

Interested in getting started with T3's work orders and service maintenance solution? Find out more and request a demo.

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