Creating alerts on the assets you rent or own helps you manage your job site utilization and productivity better. Users with Manager and Owner-level security settings can log into the Technology Platform for their company and create SMS or email alerts using a few simple clicks.
Creating a New Alert
- Log into the Technology Platform.
- Select Company from the left menu.
- Select the Alerts tab across the top.
- Select the Create New Rule button.
- Complete all the fields on the Add Alert Form and select Save.
Alert Name - Enter a name for the alert.
Association - Choosing an Association will dynamically apply the created alert to the association now and in the future. For rental customers, any assets that are off-rented will no longer receive the alert.
- All Assets - apply your alert rule to all assets you own or are currently renting.
- Asset - when selecting assets, you will be prompted to select various asset IDs within your fleet (whether owned or rented). The alert will apply to the assets you choose.
- Asset Type - when selecting asset type, you will be prompted to choose an attachment, bucket, equipment, small tool, trailer, and vehicle. The alert will apply to the asset type within your owned or rented fleet.
- Branch* - select a branch for your company, and all owned assets within the proximity of the branch location will be monitored for the created alert.
- Group* - apply your alert rule to owned assets within an existing group.
- Assigned Rental Site - apply your alert rule by the assigned rental site on your rental order. This means the alert will apply to any rented assets and set them to the assigned rental site (job site location).
- Geofence - choose a company Geofence, and all assets (owned and rented) within the Geofence location perimeter will be monitored for the created alert. Once the asset leaves the Geofence, it will no longer have the alert.
* cannot apply to rental assets
Alert When - Choose which condition or circumstance you want to be alerted for the assets or Association selected. Some of the alerts will require you to set up threshold values for the alert type.
- Average Miles Per Gallon - understand the average rate at which your asset uses fuel and make adjustments to your usage if the rate is too low with the Average Miles Per Gallon alert.
- Battery State of Charge - know when your fleet's battery charge has dropped with the Battery State of Charge alert, avoiding any service downtime.
- Battery Voltage - create a Battery Voltage alert and be notified when your voltage goes too high or too low, as indicated in your alert rule.
- Bluetooth Low Battery - set the Bluetooth Low Battery alert and be notified when the battery in your Bluetooth tracking device is low and requires replacing.
- Coolant Level - set the Coolant Level alert to receive a warning alert when the asset's fluid reaches the threshold percentage indicated in the alert rule.
- Coolant Temperature - maintaining an average coolant temperature is essential in avoiding overheating an asset. A Coolant Temperature alert will monitor your assets and notify the user once the threshold has been met.
- Diesel Exhaust Fluid Level - when the DEF level is too low, it can cause an asset to shut down. Set the DEF level alert to be notified when reaching a % level that's too low for your fleet.
- Diesel Particulate Filter Regen Status - stay on top of your asset's diesel engine to ensure the Diesel Particulate Filter Regen status is operating as it should. Set this alert and indicate whether you'd like to be notified when the DPF status is 1, 2, or 3.
- Fault Codes (DTC) - setting a Fault Code (DTC) alert will notify assigned users when a fault code is triggered for the asset providing awareness of when an asset requires servicing.
- Fuel Level - knowing when your asset’s fuel level is low is essential when you can’t physically be on the job site. No fuel means no productivity -- stay on top of it with the Fuel Level alert.
- Geofence - understand and be alerted when assets enter and exit a Geofence (job site) as established in the Technology Platform. For more information on setting up Geofences, see Creating a Geofence article.
- Idle Duration - set an Idle Duration alert and indicate how many minutes of idling before you're alerted on your assets.
- Low Battery - set a Low Battery alert to know when an asset's battery has dropped below a recommended level. The battery voltage rules automatically applied to the rule are: For a 12 voltage battery, the system will notify the user when the asset's battery has less than 10.5v. For a 24 voltage battery, the system will notify the user when the asset's battery has less than 22.5v.
- Oil Pressure - apply an Oil Pressure alert to your assets to be notified once your assets reach a certain PSI level.
- Oil Temperature - once selected, the Oil Temperature alert will allow you to indicate the temperature in Fahrenheit for monitoring your assets.
- Outside Working Hours - understand when your assets are operating outside of established working hours, increasing security and safety. When the Outside Working Hours is selected, a list of days and times are available for selecting your workday and time schedules. Bonus - create multiple outside working hours alerts for your company’s various workdays and time schedules!
- Speed - enter an MPH value after selecting the Speed alert and be notified once your assets meet the MPH threshold.
- Tracker Removed - know when the tracking device within your asset is unplugged providing awareness so that you can immediately remedy the situation and not miss out on data.
Notify - The users assigned to receive the alert. The user will receive the alert based on their notification preferences set in their Profile page in the Technology Platform.
Viewing Existing Alerts
Once saved, the alerts can be viewed, edited, or removed from the Alerts table.
Review the individually assigned alerts from Asset Details.
Check out the video to see a walk-through of an alert being created!