If you mistakenly closed or completed a Work Order and need it re-opened, it can be completed in a few simple steps. If you accidentally deleted a Work Order and need it restored, follow the steps here. Only a Manager or Owner-level role can re-open and restore Work Orders.
Re-Opening a Completed or Closed Work Order
Log into T3's Fleet web app.
Select Service from the left menu.
From the Work Order table, select the Closed tab to locate the Work Order.
Select the blue ID link to open the WO details.
From the Actions button, select Reopen.
Note: You cannot reopen a Billed status Work Order.
The WO will reopen.
Note: The system does not allow restoring a deleted Work Order.