Customer Support

Breanne Cassidy

Navigation and FAQs regarding the E-Logs mobile app and T3's E-Logs web.

ELD Compliance with E-Logs

Instructions on how to get started with T3's E-Logs web app and E-Logs mobile app.

Getting Started with T3's ELD-Compliance Solution

Instructions on how to configure your T3 account to use E-Logs.

Adding Company DOT Number to use T3 E-Logs

Instructions for Managers and Owners to allow WOs to auto-create from a DVIR defect in the E-Logs mobile app.

Enabling WO Auto-Generation from DVIR Defects

Instructions for Managers, Owners and Administrators on how to add, update, or delete a driver for using the E-Logs mobile app.

Managing Drivers for Using the E-Logs Mobile App

Instructions on how the driver uses the E-Logs mobile app on a daily basis.

Daily Recommended Steps for an E-Logs Driver using the E-Logs Mobile App

Instructions on how an administrator uses the E-Logs web app in T3 daily to identify issues or ELD violations.

Daily Recommended Steps for an E-Logs Administrator Using T3's E-Logs Web

Getting Started as a Driver or Administrator

A high-level overview of how to use the E-Logs mobile app to keep in the cab of your truck to remain FMCSA compliant.

Required E-Logs Mobile App User Guide for E-Logs Drivers

Access the required DOT Reference card for using the EquipmentShare E-Logs app as a driver.

Required DOT Reference Card for E-Logs App Drivers

In-Cab Documents for Drivers

An overview of the basics and FMCSA HOS rules types when using the Contractor's E-logs app.

Federal Hours of Service (HOS) Rule Types

information about the various duty statuses that can be selected from the E-Logs mobile app.

Explaining the Duty Statuses in E-Logs Mobile App

Detailed information around the many intrastate HOS rule types when using the Contractor's E-Logs app.

Intrastate Hours of Service (HOS) Rule Types

Detailed information around log rules and HOS types when using the Contractor's E-Logs app.

Hours of Service (HOS) Rule Exemptions in E-Logs

An overview of the Canadian National HOS rule types.

Canadian National Hours of Service (HOS) Rule Types

Rules & Exemptions

Instructions on how a driver can set or pair a vehicle in the E-Logs mobile app.

Rules for Pairing and Unpairing a Vehicle in the E-Logs Mobile App

Instructional video on how to update your duty status in the E-Logs mobile app.

Changing Your Duty Status in E-Logs Mobile App

Instructions on how to create a Driver Vehicle Inspection Report (DVIR) in the E-Logs app.

Creating a DVIR in the E-Logs App

Instructions on how to revise and update logs in the E-logs app.

Updating and Revising Logs in E-Logs Mobile App

Instructions on resetting the password for using E-Logs Mobile App.

Resetting E-Logs Mobile App Password

Using the App as an E-Logs Driver

Instructions on how to add fuel receipts for capturing costs in the Mileage report in the Analytics browser app.

How do I add a Fuel Receipt for Mileage Report?

Instructions on what to do if you cannot log in to the E-Logs mobile app.

I'm having login issues with the E-Logs mobile app

Explanation of when the E-Logs mobile app moves your status from On Duty to Driving.

When I'm driving, how long until the E-Logs mobile app moves me from On Duty to Driving?

Explanation of how the E-Logs mobile app moves you from Driving to On Duty when the vehicle has stopped.

When my vehicle is stopped, how long until the E-Logs mobile app moves me from Driving to On Duty status?

Instructions on what to do in the E-Logs app if you are pulled over and require showing your driving logs.

Where do I find my logs if I get pulled over for an inspection as an E-Logs driver?

Frequently Asked Questions

Find answers and get help from Intercom Support and Community Experts

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